Transit On-Demand: The Good and the Bad

Recently, I was reading through Sean Marshall's attempt to visit every city hall in the Greater Toronto and Hamilton Area, which included a blog post about his experience with on-demand transit. Despite using transit extensively, I had never found the need to use on-demand service. This, coupled with me realizing that I had never adventured to two of the twenty-six municipalities in the GTHA, inspired me to venture to some of the region's more rural locales, on public transit. I think my conclusions are similar to Sean's, but I have some more particular thoughts about the services I used. What is on-demand transit? On-demand transit is a catch-all term for all transit that does not operate on a traditional, fixed schedule. Passengers are required to use an app or call a number to order a vehicle, which is usually a car or van, but can sometimes be a regular bus. On-demand transit, also known as dial-a-bus, can take a number of different forms: Door-to-door, which can inclu...